Inactive Barcode

v.2.2

Once a patron barcode has been replaced, the barcode become inactive. Patron accounts cannot be retrieved using an inactive barcode - scanning the card in CheckOutItems? will return a "barcode [number] not found" error.
InactiveBarcode_BarcodeNotFound.png

If a card offered by a patron at Checkout returns the barcode not found error, scan again to rule out a mis-scan. Then, open Patron Search and scan the barcode in the Search form to bring up the patron's current, active record.
InactiveBarcode_SearchByBarcode.png

A patron's inactive barcodes (replaced barcodes) can be viewed from the Patron Account > Edit area? .
InactiveBarcode_SeeAll.png

EvergreenWebForm
Topic Subject Circulation, Patrons
Service Evergreen
Documentation type Glossary
Year

Includes RT Form? No
Status

Topic revision: r10 - 22 Apr 2015 - 14:04:01 - LindsayStratton
 

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