Hold Queue Position

Evergreen v.2.2

Queue Position is an option available for display in all the staff client Holds functions: BrowseHoldsShelf, PatronHolds, PullListForHoldRequests22, and ViewHolds, as well as in the patron's online account Holds list.

It correlates to the number of holds placed before the selected hold was placed, and adjusts to reflect the selected hold's position relative to the number of previous holds filled and new holds placed. Queue Position does NOT indicate the order in which holds will be filled - there are many variables, including patron status, copy status, hold status, opportunistic capture, etc., that influence hold fulfillment.


Topic Subject Holds
Service Evergreen
Documentation type Glossary

Includes RT Form? No

Topic revision: r4 - 28 Aug 2015 - 09:22:52 - LindsayStratton

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